From Kitchen to Cell Block Former Chef’s New Chapter as Mentor at Wales Largest Prison

Steffi Lakes, who transitioned from a chef to a prison officer at HMP Berwyn in 2016, shares her unique perspective on life inside Wales’s largest prison. Now serving as a mentor, Steffi’s primary role is to help newcomers acclimate to the challenging environment of the facility. Ahead of International Women’s Day, she highlights the importance of positivity and effective communication in managing daily interactions on the wings, stressing that these skills are crucial in preemptively resolving potential conflicts with inmates.

In an interview with the Daily Post, Steffi reflects on her journey to the prison service, noting her initial aspiration to join the Royal Navy and her strong belief in the power of prisoner rehabilitation. She also emphasizes her commitment to supporting local charities, underscoring her dedication to making a positive impact both within and beyond the prison walls.

However, HMP Berwyn has faced its share of controversies, particularly involving female officers and inmates. Incidents of inappropriate relationships have led to legal consequences for several officers, highlighting ongoing challenges within the institution. Amid these issues, Steffi Lakes stands out for her proactive approach to fostering a safer, more constructive prison environment, proving that change is possible with the right mindset and skills.